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Cancellation/Refund Policy
If you cancel any enrollment 60 days or more before the first date of child participation, we will issue a 100% credit equal to the amount of money paid. This tuition credit can be applied to any Explorers service for one calendar year and is transferable to another family.
If you cancel any enrollment 15-59 days before the first date of child participation, we will issue a 50% tuition credit equal to the amount paid. This tuition credit can be applied to any Explorers service for one calendar year and is transferable to another family.
If you cancel any service 14 days or less before the date of service, we will not issue any tuition credit for any money paid.
You may choose to transfer your exact enrollment to another family given the following criteria is met: the new registrant is in the same age group as current enrollee and their family is able to provide enrollment paperwork prior to their child's first date of attendance.
Canceling a service for any reason does not constitute a tuition refund or cancellation of a payment plan.
Due to the nature and structure of our programs, we do not offer any make up days
Program Cancellation